"A real game-changer in the long run is when we start limiting work in progress (WIP). That’s where we influence the change of behaviors. That’s where we introduce slack time. That’s where we see emergent behaviors. That’s where we enable continuous improvements.
We understand that limiting WIP is a good idea and yet realize that introducing such a practice is not easy. Is there another way?
How about focusing on these outcomes? It’s fairly simple. It’s enough to write a simple guidance. Whenever you finished work on an item first check whether there are any blockers. If there are attempt to solve them. If there aren’t any look at any unassigned items starting from the part of the board that’s closest to the done column (typically the rightmost part of the board). Then gradually go toward the beginning of value stream. Start a new item only when there’s literally nothing you can do with ongoing items."